Seashell Shoulder Tote

Shipping Area:
Only within the United States (international shipping not yet available).

Order Processing Time:
1–3 business days (Mon–Sat).
Orders placed on weekends/holidays ship next business day.

Transit Time:
3–5 business days after processing.

Shipping Carriers:
USPS, UPS, and FedEx.

Shipping Cost:
Free shipping on all U.S. orders — no hidden fees.

Incorrect Address:
Customer is responsible for accurate address info.
No coverage for failed deliveries due to incorrect addresses.

Lost or Missing Packages:

• Not responsible for items marked as “delivered.”

• If undelivered after 15 business days, contact support.

• Replacements/refunds provided if confirmed lost.

Tracking:
Tracking link sent via email after shipping.

Support:
Contact: support@seashelltees.com
Response time: within 12–24 hours

Return Eligibility: Items must be unworn, unused, with tags, in original packaging, and within 30 days of receipt. Proof of purchase is required.

How to Return:
Email support@seashelltees.com with:

• Order number & name

• Proof of purchase

• Reason for return

• Photo or video if item is defective/damaged

Return Shipping:

• Customer pays for return shipping unless the item is defective or incorrect.

• Shipping costs are non-refundable.

Refunds:

• Processed within 7 days after approval.

• Refund credited to original payment method.

• May take an extra 3–5 business days to appear in your account.

Exchanges:

• Only for damaged, defective, or incorrect items/sizes.

• Contact support to request an exchange.

Contact:
Email: support@seashelltees.com